For AI agents: the complete documentation index is available at https://docs.flashnerd.com/llms.txt, the full documentation bundle is available at https://docs.flashnerd.com/llms-full.txt, and this page is available as Markdown at https://docs.flashnerd.com/guide/accounts/sign-out-and-delete.md.
Skip to main content

Sign out or delete your account

Use Log Out to end the current sign-in. Use Delete Account only when you intend to permanently remove the account and its study data.

Log out

  1. Finish or save any active card edits and AI drafts.
  2. Open Settings, then the account card to reach Account Info.
  3. Tap Log Out and confirm the Log Out? dialog.
  4. Wait for the sign-in screen.

The local study profile remains on that installation. Signing back in to the same Flashnerd account reopens it. Logging out is not a backup operation, and signing in with a different account opens that account's separate profile.

To switch accounts, log out and choose the intended provider account on the sign-in screen. Use linked sign-in methods when you want Apple and Google to access one Flashnerd account.

Delete an account

Danger

Account deletion permanently removes the account and its study data, including decks, cards, review history, and statistics. It cannot be undone through the app. Export a backup first if you want to keep a copy of your study material.

  1. While signed in, export your collection if you want to retain study content.
  2. Open Settings → Account Info and verify the account being removed.
  3. Tap Delete Account and read the confirmation.
  4. Complete any requested Apple or Google verification using a method linked to this same account.
  5. Confirm deletion and wait for the app to return to the sign-in screen.

A backup preserves selected study content, not the deleted account's credentials or identity. It is not a way to reverse account deletion.

If verification or deletion fails

Use the same linked account when verifying. Signing in with a different provider identity cannot authorize deletion of the active account. On iPhone, if Apple verification fails and Google is linked, the app may offer Try Google.

Check your connection and retry the reported operation. Do not clear app storage to fix an uncertain deletion result; reopen the app online so it can resolve the account state. If the error persists, contact support with the error message and steps taken.

For offline restrictions and retained profiles, see Local data and offline use.